Shipping Policy

All orders booked on krogermeds.com are conducted through our head office in Florida, USA & are shipped worldwide by recognized courier partners including FedEx, USPS, DHL and UPS. We also offer FedEx overnight services under which we ensure that your package is delivered to your home the next day.
Our shipping partners don’t work on the weekends hence if you place an order on Friday after 14:00 hours, it will be processed on Monday. It is important to note that the delivery time is estimated on the basis of shipping addresses and package contents and even calculating the holidays in it.
It is only an estimate hence if you do not receive the order within days of the final date of shipment, you should inform us about it and we will look into the matter. These instances happen in least repetitions but if they do happen, we provide a reshipment or a complete refund as per the customer’s will. If you have any questions or problems, you are free to contact us at any time by live chat or mail.

Our delivery policy.

As mentioned earlier, we do not deliver on the weekends. Once your order is processed, it only takes 24 hours or a full business day to be shipped. If you do not receive your order within 2 days from the date of shipment, you can claim for a full refund. The mode of delivery depends on the quantity of the pills, preference of the customer and the delivery address altogether.

Insured delivery.

We ensure a guaranteed delivery to your door. If you do not receive the order on time, you must inform us either by logging into our website & registering the complain via live chat or email. We will offer a free return shipping from the same manufacturer or another manufacturer or we will refund you in full.

Quick response.

We have a customer-centric sales team that responds to your emails within 24 hours. You must go to the Contact Us page to make inquiries or chat with us live on our website.

Guaranteed Delivery

We ensure a guaranteed delivery to provide a better experience to our customers. In case you do not receive your package on time, you must inform us by registering a complaint on our website. The products on our website are genuine, so you do not need to worry about the quality. We sell medications by keeping in mind the health and condition of our customers.